Tag: attitude

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Emotional Intelligence: Breakthrough or Been Through?

Emotional Intelligence

Emotional Intelligence.

Unless you’ve been ‘hiding under a rock’ for the last 30 years, you’ve heard of this term. And, unless you’ve been in grad school for the same amount of time, you’ve probably used it. (Just kidding — sort of)

EI, as it’s commonly abbreviated, charged into mainstream popularity following Daniel Goleman’s, 1995 NY Times bestseller, “Emotional Intelligence.”

Generally referring to behaviors reflecting the awareness and management of one’s own and others’ emotions, EI was picked up by consulting firms faster than a lonely $100 bill on a casino floor. Today, EI is a multi-million dollar industry served by hundreds of consulting firms and assessed by nearly as many different psychological tools.

How did EI get so popular? Continue reading “Emotional Intelligence: Breakthrough or Been Through?”

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Flip it: The art of leveraged influence.

Ever find yourself defending or selling something that should be inherently obvious and valued? For example, pleading with a teenager to wake up for school, or justifying why a bonus is not up to the expectations of an employee.

What’s up with this? How can school fall to the rank of burden? Why is a bonus expected regardless of business circumstances?

A lot of things we do don’t make sense.

This is when it’s time to Flip It.

Continue reading “Flip it: The art of leveraged influence.”

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Group vs. Individual Assessment Bias

Group vs. Individual Bias

How can group vs individual decision making be so different? Don’t think this is the case? Maybe you’ve heard something like this:

“We’re all underperforming, … except for me — and my team.”

I hear this almost as many times as I ask the question, “How’s performance?”

You know the story: A leader takes a stand declaring the obvious, “we’re underperforming…”, while protecting him or herself and compatriots, “except for me and my team.”

This is probably the most pervasive and frustrating psychological bias I come across in the work environment; evaluating and/or treating individuals differently from groups. It happens ALL the time.

But you can use this bias to influence an entire organization.

Continue reading “Group vs. Individual Assessment Bias”